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I lost my OG handle after a SIM swap

Short answer: If your phone number stopped working and your handle changed, an attacker may have moved your number to their SIM. Call your carrier first to get the number back, then recover the account through Instagram and switch to an authenticator app.

By the Ogclaim team · Published · Last updated

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Do this now

  1. Call your carrier and report the SIM swap.
  2. Recover Instagram through instagram.com/hacked.
  3. Change the password on your email.
  4. Turn on two-factor with an app, not SMS.
  5. Check the username and take it back if free.

What to write

To the carrier: "My number stopped working on [date] and my accounts were accessed. I think my number was moved without my consent."

Deadlines to know

What to avoid

Official sources

Platforms change their help pages and forms often. Follow the wording on your own screen and the current Help Center. Ogclaim is an independent service and is not affiliated with Meta or any platform named on this site.

YOUR QUESTIONS

Frequently asked questions

Why an app and not SMS?

App codes stay on your device.

Can the carrier undo it?

Most carriers can move the number back to you.

Where can I read more?

See secure an OG handle.

Want it handled for you?

Send the username on WhatsApp or email. You hear whether it looks workable. See the refund policy on the pricing page.

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